The One Minute Apology: A Powerful Way to Make Things Better
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Author: Blanchard, Ken.
McBride, Margret.
- Publisher: William Morrow
- Pages: 128
- Publication Date: 2003-01
- Edition: 1
- Binding: Hardcover
- MSRP: 19.99
- ISBN13: 9780688169817
- ISBN: 0688169813
- Language: en
- Store Location: Money
- "Book cover image may be different than what appears on the actual book."