{"product_id":"9780743225694","title":"The Value Profit Chain: Treat Employees Like Customers and Customers Like Employees","description":"\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eAuthor: \u003c\/b\u003eJames L. Heskett.\u003cbr\u003eW. Earl Sasser.\u003cbr\u003eLeonard A. Schlesinger.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePublisher: \u003c\/b\u003eFree Press\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePages: \u003c\/b\u003e400\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003ePublication Date: \u003c\/b\u003e2003-01-09\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eEdition: \u003c\/b\u003eFirst Edition\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eBinding: \u003c\/b\u003eHardcover\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eMSRP: \u003c\/b\u003e35\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eISBN13: \u003c\/b\u003e9780743225694\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eISBN: \u003c\/b\u003e0743225694\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eLanguage: \u003c\/b\u003een\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eStore Location: \u003c\/b\u003eMoney\u003c\/li\u003e\n\u003cli class=\"note-li\"\u003e\"Book cover image may be different than what appears on the actual book.\"\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"RHM Bookstore","offers":[{"title":"Default Title","offer_id":45126692241583,"sku":"9780743225694","price":5.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0584\/2010\/1295\/files\/16699863482452.jpg?v=1746626085","url":"https:\/\/rhmbookstore.com\/products\/9780743225694","provider":"RHM Bookstore","version":"1.0","type":"link"}